Q. Can I personalise this product?
A. Yes. Most Smitten products can be personalised with your child’s name.
You’ll see the personalisation option clearly on the product page before adding it to cart.

Q. What age is this product suitable for?
A. Each product is designed with specific age groups in mind.
You’ll find age guidance on the product page to help you choose what works best for your child.

Q. Is this product meant for daily use?
A. Absolutely. Smitten products are made to be used every day - for school, play, travel, and home.
They’re designed for actual routines, not just special occasions.

Q. Are the materials safe for kids?
A. Yes. All our products are made using child-safe materials and finishes.
We focus on comfort, durability, and everyday safety because kids use things their own way.

Q. How long does it take to receive a personalised order?
A. Personalised orders usually take a little longer than regular products.
You’ll see the estimated delivery timeline clearly at checkout.

Q. Can this be gifted directly?
A. Yes. Many parents buy Smitten products as gifts.
Our designs, personalisation, and packaging make them easy to gift for birthdays, milestones, and everyday surprises.

Q. What if I have an issue with my order?
A. We’re here to help.
If there’s any issue with your order, you can reach out to our support team and we’ll take care of it.
Call or WhatsApp Us:+91 85916 89963
E-mail Us:hello@shopsmitten.in